Effective date: September 30, 2019
Metrus Energy ("us", "we", or "our") operates the website (hereinafter referred to as the "Site").
This page informs you of our policies regarding the collection, use and disclosure of data when you use our Site and the choices you have associated with that data. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve all the features and services on our Site.
Data We Collect
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Please do not provide us with information that you do not want us to have. Personal Data may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
We may also collect information on how the Site is accessed and used. This data is collected automatically and generated either by the use of the Site or from the Site infrastructure itself ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
“Cookies” are small files stored on your device (computer or mobile device) with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Site.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Site.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
How We Use Data
Metrus Energy uses the collected data for various purposes:
To provide and maintain our Site
To notify you about changes to our Site
To allow you to participate in interactive features of our Site when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Site
To monitor the usage of our Site
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Metrus Energy may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Metrus Energy may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Metrus Energy
To prevent or investigate possible wrongdoing in connection with the Site
To protect the personal safety of users of the Site or the public
To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on "Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third party companies and individuals to facilitate our Site ("Service Providers"), provide the Site on our behalf, perform Site-related services or assist us in analyzing how our Site is used.
These Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Site, such as:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Site is not intended for children. We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you believe that your child has provided us with Personal Data, please contact us and we will take steps to remove that information from our servers.